Zoo Field Trip Squad Matching Students Teacher Boys Girls Cotton Canvas Tote Bag

30-Day Return Period: We provide a 30-day window for you to request a return from the date you receive your order. During this time, you can decide to return the item(s) for a refund or exchange.

Eligibility Criteria: To be eligible for a return, the item(s) must be in their original condition, unused, and in the same packaging as you received them. Please keep in mind that certain products, such as personalized items or perishable goods, may not be eligible for return due to their nature.

Return Process: To initiate a return, please follow these steps:

1. Contact our customer support team at [email protected] to request a Return Authorization (RA) number.
2. Carefully pack the item(s) you wish to return, including the RA number on the package.
3. Ship the package to the address provided by our customer support team.