At Geargrand, we make global shopping simple and cost-free with free shipping on every order — no matter where you are in the world.

Order Processing Time All orders are processed within 1–3 business days (Monday through Friday, excluding US federal holidays). Processing begins once your payment is verified and cleared. In peak periods (sales events, holidays), it may take up to the full 3 business days. We’ll notify you by email of any unexpected delays.

Shipping & Delivery Times After processing, your order ships via trusted carriers (such as USPS, UPS, FedEx, or DHL equivalents for international).

  • United States (Domestic): Standard transit time is 5–7 business days to most addresses in the continental US, Alaska, and Hawaii.
    • Total estimated time from order placement to delivery: 6–10 business days (processing + transit).
  • International (Worldwide): Transit times vary by country and carrier. Typical estimates range from 7–20 business days (or longer to remote areas), plus any customs processing time.
    • Total estimated time from order placement to delivery: 8–23+ business days.
    • Business days exclude weekends and holidays (US or destination country).

These are estimates based on standard carrier performance. Actual delivery may vary due to location, weather, carrier volume, customs clearance, or other factors beyond our control. We are not responsible for delays caused by carriers or customs authorities.

Shipping Cost & Free Shipping We offer free shipping worldwide on all orders with no hidden fees.

  • No charges for processing, handling, packaging, fuel surcharges, or any other shipping-related costs.
  • The product price you see at checkout is the final amount you pay — shipping is completely included everywhere. What you see is what you get.

Important Notes for International Orders

  • Customs duties, import taxes, VAT/GST, or brokerage fees (if applicable in your country) are the recipient’s responsibility and are not charged by us or included in your order total. These vary by destination and are handled by local customs.
  • We ship to most countries worldwide. Some destinations or restricted/prohibited items may have limitations — check availability at checkout or contact us.
  • For oversized, heavy, or special items, delivery may take longer or require carrier adjustments (still free).

Tracking & Support Once shipped, you’ll receive a confirmation email with tracking information to follow your package in real time. If you have questions about your order, estimated delivery, customs, or anything else, reach out to our support team at support@geargrand-1-588468.ingress-earth.ewp.live or via contact page

Thank you for choosing Geargrand — we’re excited to deliver your gear to you!